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Shipping policy
Shipping and Delivery Policy
Effective Date: 06-02-2025
Thank you for shopping with Dark&Sharp! We’re committed to delivering your order as quickly and affordably as possible. Please read our shipping and delivery policy below.
Shipping Locations
We currently ship to:
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United States, Canada, UK, Australia
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If your location is not listed, please contact us to inquire about availability.
Processing Time
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Orders are Delivered within 3-15 business days (excluding weekends and holidays) after receiving your order confirmation.
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You will receive a notification when your order has shipped.
Note: During peak seasons or sales, processing times may be slightly extended.
Order Tracking
Once your order is shipped, you will receive a tracking number via email. You can track your package using the carrier’s website.
Customs, Duties & Taxes
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For international orders, customs fees, duties, and taxes may apply.
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These charges are not included in your shipping fees and are the customer’s responsibility.
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We are not liable for delays due to customs processes.
Incorrect or Undeliverable Addresses
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Please double-check your shipping address before placing your order.
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If a package is returned due to an incorrect or undeliverable address, additional shipping charges may apply to resend the item.
Lost or Delayed Shipments
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If your package is delayed or lost, please contact the carrier first using your tracking number.
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If further assistance is needed, contact us and we’ll do our best to help.
Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery with:
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Your order number
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Photos of the damage
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Description of the issue
We’ll work with you to replace the item or issue a refund if applicable.